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Many cruise lines have relaxed their cancellation and payment policies to provide peace of mind. Find out more
Crystal Cruises Cancelation Policy
Cancellation fees/penalties apply if booking is cancelled within penalty periods outlined below. The date of booking cancellation determines the applicable penalty amount. The penalty is applied as a percentage based on total fare and does not apply to taxes, fees and port charges.
Administration fee is issued in the form of a Future Cruise Credit (FCC) that can be applied toward the cruise fare of a new cruise booking made within 12 months of the cancellation date. The FCC is non-transferable, non-refundable and subject to change at anytime.
OCEAN: 2020 – 2023 CANCELLATIONS
Voyages 13 days or less:
Days before departure
Cancellation charge (Per Person)
121+ days to sailing
$100 USD Administration Fee*
120-91 days to sailing
25% of total price
90-61 days to sailing
50% of total price
60-31 days to sailing
75% of total price
30 days to sailing
100% of total price – No refund
Voyages 14 - 21 days:
Days before departure
Cancellation charge (Per Person)
151+ days to sailing
$200 USD Administration Fee*
150-121 days to sailing
25% of total price
120-91 days to sailing
50% of total price
90-61 days to sailing
75% of total price
60 days to sailing
100% of total price – No refund
Voyages 22 days or longer
Days before departure
Cancellation charge (Per Person)
181+ days to sailing
$500 USD Administration Fee*
180-151 days to sailing
25% of total price
150-121 days to sailing
50% of total price
120-91 days to sailing
75% of total price
90 days to sailing
100% of total price – No refund
RIVER: 2020 - 2023 CANCELLATIONS
2020 -2023 Voyages
Days before departure
Cancellation charge (Per Person)
121+ days to sailing
$500 USD Administration Fee*
120-91 days to sailing
25% of total price
90-61 days to sailing
50% of total price
60-31 days to sailing
75% of total price
30 days to sailing
100% of total price – No refund
YACHT: 2020 - 2023 CANCELLATIONS
2020 -2023 Voyages
Days before departure
Cancellation charge (Per Person)
121+ days to sailing
$500 USD Administration Fee*
120-91 days to sailing
25% of total price
90-61 days to sailing
50% of total price
60-31 days to sailing
75% of total price
30 days to sailing
100% of total price – No refund
EXPEDITION: 2020 - 2023 Deposits
2020 & 2021 Expedition sailings (All Voyages - Until January 2021)
Days before departure
Cancellation charge (Per Person)
121+ days to sailing
$500 USD Administration Fee*
120-91 days to sailing
25% of total price
90-61 days to sailing
50% of total price
60-31 days to sailing
75% of total price
30 days to sailing
100% of total price – No refund
2021 -2023 Expedition sailings (All Voyages – Begins February 2021)
Days before departure
Cancellation charge (Per Person)
181+ days to sailing
$500 USD Administration Fee*
180-151 days to sailing
25% of total price
150-121 days to sailing
50% of total price
120-91 days to sailing
75% of total price
90 days to sailing
100% of total price – No refund
Our Promise
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