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Many cruise lines have relaxed their cancellation and payment policies to provide peace of mind. Find out more
Cunard Line Cancelation Policy
You are required to pay a cancellation fee (including 3rd and 4th berths) if You cancel Your Voyage or land-sea programmesold, taken with or included in the price of the Voyage. Cancellation fees are based on the fare paid, excluding Taxes, Fees and Port Expenses, transfers, fuel supplement(s), shore & land excursions and most pre-purchased gift(s) and/or special service(s). You are not entitled to any refund, payment, compensation or credit except as otherwise provided in this Section. Any refunds will be made directly to Your credit card account or Your travel agent and You must receive Your refund directly from these sources. You may cancel by telephone or electronic advice via a Carrier-approved Computer Reservation System, provided Carrier immediately receives written confirmation of cancellation. In such case cancellation shall be deemed effective as of the close of business Pacific Standard Time on the date You communicated such cancellation. The following cancellation policy applies with respect to Your Voyage Fare, Land & Sea Holiday Fare, air add-ons, Shoreside Excursions, and Pre-Voyage and Post-Voyage Package charges (“full fare”):
Voyage Length 30 nights or less (including World Voyage Segments & Liners)
| Number of Days before Sailing | Cancellation Fee |
|---|---|
| 120-91 | 25% or deposit amount* |
| 90-61 days | 40% of full fare |
| 60-31 days | 50% of full fare |
| 30-15 | 75% of full fare |
| 14 days or less | 100% of full fare |
*For those guests booking a reduced deposit promotion, the initial cancellation fee of “deposit amount” will not exceed the deposit required/paid at the time of the booking. Please see Reduced Deposit Cancellation table below.
Cruises 31+ days (including World Voyages, Liners & Full World)
| Number of Days before Sailing | Cancellation Fee |
|---|---|
| 150-121 | 30% or deposit amount* |
| 120-91 days | 40% of full fare |
| 90-64 days | 50% of full fare |
| 63-43 | 75% of full fare |
| 42 days or less | 100% of full fare |
*For those guests booking a reduced deposit promotion, the initial cancellation fee of “deposit amount” will not exceed the deposit required/paid at the time of the booking. Please see Reduced Deposit Cancellation table below.
Reduced Deposit Cancellation Policy
| Voyage Length | Cancellation Period Before Sailing | Cancellation Fee |
|---|---|---|
| Less than 31 days | 120-91 days | Reduced deposit amount |
| Less than 31 days | 90 days or less | Standard cancellation fees apply |
| 31 days or longer | 150-121 days | Reduced deposit amount |
| 31 days or longer | 120 days or less | Standard cancellation fees apply |
For those guests booking a reduced deposit promotion, the initial cancellation fee of “deposit amount” will not exceed the deposit required/paid at the time of the booking. Please see Reduced Deposit Cancellation table below.
Note: Policies may vary for World voyages; visit cunard.com and/or review applicable brochures for details.
CANCELLATION POLICY EXCEPTION.
1. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of Your deposit under any circumstances if you cancel your booking.
2. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your voyage or Land & Sea Holiday fare if you cancel your booking.
