· I help people see the world and they love me for it · Provide excellent customer service and build customer loyalty · Understand the various services and facilities available to airline passengers during their travel · Advise customers on passport and visa requirements, as well as on travel insurance options · Plan and reserve travel itineraries using standard industry coding · Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products · Book and sell travel products using Global Distribution Systems (GDS)